Patient Reviews

I have had such a great experience with Dr. Scramstad and his team! Everyone there is so friendly and professional. The office runs very smoothly and it is very clean and sanitary. I felt very safe during my appointments throughout the pandemic. Would highly recommend!

I had an excellent experience over nearly two years of treatment at this orthodontic clinic. The entire team, from Cathy to Kerry and the dental assistants Jenny and Jennifer provided exceptional customer service, and Dr. James Scramstad is both friendly and professional. Every step of the process was clearly explained, and the care was always thorough and personalized. Highly recommend!

I am pleased to share my outstanding experience at Straight Smiles, which exceeded my expectations from previous visits to three other orthodontists. Dr. James and his staff demonstrated exceptional professionalism, efficiency, and provided a significantly lower quote. The modern office space is bright and well-located. I highly recommend Straight Smiles to anyone looking to improve their smile and confidence.

Dr. Scramsted and his wonderful team have been amazing throughout the process of getting my teeth straight. From being greeted with my name, by Cathy and Kerry, each time I had an appointment to being looked after with a big smile by Jenny, Jennifer and Vanessa. Dr. Scramsted goes above and beyond and is super professional and caring. I love my new smile and I would recommend Straight Smiles to anyone needing braces.

Best & most nice people work here. Dr. Scramstad goes above and beyond to make sure that his patients are happy. So efficient, so effective. I will rave about this orthodontist office to everyone! Amazing service & amazing people

Super friendly staff, quick appointments, and a great smile afterward!

I cannot express enough how grateful I am for the team at previously Align now Straight Smiles. Every single time they are the sweetest earth angels I have ever met. Ever single time they manage to go above and beyond. This time of year is very hard for a lot of people and they always make sure to make you feel loved even for 20 minutes. I cannot express enough how grateful I am for the team to take care of me. Straight Smiles deserves the world and best in Kelowna! Every single time I leave, with a straight smile!! Even an happy tear sometimes, I know not everyone has the privilege, kindness goes so far and they always take it to the next level. I owe them, they deserve the biggest thank you ever. I will be back to drop off donations for Christmas for families. They really put the Christmas Cheer in this time of year. 10/10 just made my whole day 🥰

I started my treatment back in September and this place has the BEST customer service I have ever seen! I am constantly telling my friends and family on how friendly and knowledgeable everyone is! I still have a long ways to go with my Invisalign but get excited every time I have an appointment with them. I will continue to spread the word on how amazing they are!

Great staff, amazing service, and much cheaper than other places that offer the same services! We travel from Armstrong to go here because we get the best care for our daughter’s teeth at the best price!!

I am so grateful for Dr. Scramstad and his AMAZING team. They have been looking after me for years as my teeth have been rather difficult to move. They never gave up, and always went above and beyond to do what was needed to make my smile perfect! HIGHLY RECOMMEND. Also, I did a lot of research beforehand and have talked to a lot of people - they are THE BEST at what they do, but also have the best affordability in Kelowna.

Everyone was lovely from the moment I walked in, I haven’t been here before and had braces over 15 years ago with permanent retainers put in. Jennifer and Dr.Scramstad educated me on the different options available now for retainers and I left happy with the service I received and will definitely come back here for any orthodontic questions or changes!

I don’t know even know where to begin! Dr. Scramstad and his amazing team have been phenomenal and have given me my confidence back with an amazing smile. I truly am so thankful for this amazing team of dental professionals. If you are considering getting braces, definitely check out Straight Smiles - you will be welcomed with open arms, able to express your concerns freely, have an amazing team that is there to support you, and leave with a perfect straight smile. Big gratitude to Dr. Scramstad and team 🙂

I finally, at the age of 60, realised my dream of having straight teeth. Dr Scramstad and his wonderful team are professional and friendly. I was always greeted by name and never kept waiting for my appointments. I am so happy with my new smile and would recommend Straight Smiles to anyone wanting an enjoyable orthodontic experience.

Amazing staff

Align Ortho Changed my life!

This business has single handedly changed the way I smile, engage with others and look at myself in the mirror. Not only did I have my mouth transformed but using their state of the art cutting edge tech I was able to do it in record time. On top of all this during the process they gave me the freedom to help design my new smile while simultaneously providing me with professional input. Before the process I was highly considering getting veneers but after this I'm happy I didn't because my natural teeth look better than they ever could have with veneers.

To top it all off Dr. James Scramstead gave me his personal phone number to call or text with any questions at any time! Now thats service!

I cannot recommend this place enough, if you're even considering getting any orthodontics done please go see the team at Align for a 0$ consultation because I'm sure they're the right fit for almost everybody.

My daughter just had her braces removed today and I am thrilled with the results as well as the entire process. The process from the moment she had her braces put on to the day they were removed has been wonderful. Every appointment was on time, the staff was friendly and knowledgeable, the price was right and the results are fantastic. I highly recommend Align for anyone needing braces.

Big thank you to Dr Scramstad and the entire Align Ortho team.
It has been a long journey, but the result is truly amazing. I am extremely happy with my teeth and I can now smile with confidence!

Everyone here made our first experience to the orthodontist an amazing one. We look forward to our journey to the perfect smile with this group. They are all very friendly and helpful.

i went to align for my second round of braces after previously having them, and i gave some pretty picky small teeth, and missing teeth the whole works. i seriously had the best experience at align, i moved in the middle of my treatment and was accommodated so well when i came back to get them tightened. everyone here is so pleasant and they pay such an amazing attention to detail and perfection. i feel like my teeth were properly cared for here and i’m so happy i made the choice to go to align ortho for my treatment. thank you all for everything, you all are such an amazing team and i deeply appreciate all you did for me these last two years. 10/10 recommend to anyone looking into orthodontics ❤️

Dr. Scramstad and team are all super knowledgeable and friendly.

If I could make this the #1 recommended orthodontics office on Google and the first result everyone would see then I would!

I love my smile and I wouldn't have had anyone else create it, the way my teeth were I bet you anyone else would have said one tooth needed to be removed but Dr. James Scramstad rose up to the challenge with confidence and provided flawless results. What an amazing team 👏 Not to mention, the team always has a smile on their face which is becoming ever so rare in this day and age, its a great environment they have created there.

You can trust that you or your children will be well taken care of here by Dr. James Scramstad and his team along with their incredible technology they have to offer you at afforable rates.

Thank you so very much Align Ortho! 😁

A big thank you to the team at Align!!! We were on vacation in Kelowna and my son's braces came loose. The team squeezed us in right away and fixed my son's loose braces so he would be comfortable. Just a caring group as they didnt even charge us for it. Thank you so much!

Amazing office. The staff is so friendly and kind. Never once had a bad experience. Super informative and answer every question. Thank you Align!!

i had braces for only a year and a half and it was such a fast process! i just got them off and the staff are so comforting and great. i got a goody bag at the end with my retainer and stuff. thank you guys so much i love my teeth !!

Of three ortho consults, Dr. Scramstad was the only person that did not dismiss my concerns as being too minor. The office incorporates digital technology that allows you to discuss outcomes before executing them. I was able to see how minute adjustments could ward off future gum recession. The technology has the added advantage of manipulating the bone the least amount possible. In my opinion, this method is superior to manual adjusting. They always play fun music and the entire team is really friendly. I'm super happy with the outcome. Thank you guys!

I am so glad I chose Align Ortho to take care of my braces. Aside from the convenient location, the modern equipment, the cleanliness of the facility, prompt service and the reasonable price, the staff are what makes Align Ortho truly stand out. The receptionists always cheerfully greet you by name and Dr. Scramstad and each one of his assistants take exceptional care of their patients.

James went above and beyond when he came in on his day off to assist us. The front desk staff are always so friendly and kind.

- Heather and Shianne

Always a great experience here! Love that they have the new technology and no longer have to do the tray impressions, such a treat:) such friendly service every time and they always work around my schedule!

From teens who resist wearing their retainer to young adults who move away to university during treatment, they take it in stride with a positive upbeat nature. They are very patient and accommodating. I highly recommend this team.

Align Ortho is hands down the greatest orthodontist office I have ever went to! From moving around, having to switch offices was a common occurrence but they made everything go smooth and seamlessly! The staff is so extremely nice and caring and Align Ortho offers an amazing environment to be apart of! They have saved my teeth!! 10/10 would recommend this orthodontist office to anyone looking:) absolutely love everything and everyone apart it!!